Frequently asked

While we take every precaution,unforeseen accidents can happen.If your item arrives damaged(e.g.,cracked frame,punctured box,or scraped canvas),please contact us immediately with photos of the damaged product and the packaging.We will prioritize your case and promptly arrange a free replacement.

We provide Free Standard Shipping for all initial deliveries.However,please note that if you choose to return an item for personal reasons,the return shipping fees are the responsibility of the customer.

Need it sooner?We offer Expedited Shipping if you’re in a rush!The cost depends on your shipping address and how big/heavy your chosen artwork is.

Don’t panic!Sometimes carriers get a bit excited and mark things as delivered 24-48 hours early.

Sneak a peek around your porch,apartment mailroom,or ask a friendly neighbor.

Give your local UPS/USPS a quick ring with your tracking number.

If it’s been 2 business days and still no sign—or if the tracking shows it was delivered to the wrong city—shout at us immediately!We’ll help you solve the mystery.

While we take every precaution, unforeseen accidents can happen. If your item arrives damaged (e.g., cracked frame, punctured box, or scraped canvas), please contact us immediately with photos of the damaged product and the packaging. We will prioritize your case and promptly arrange a free replacement.

Yes!After entering your customization details,a real-time preview is generated.Please review this information carefully(including spelling,dates,and locations)before finalizing your order.We will produce your artwork based exactly on the information you have confirmed in the preview.

You can cancel for a full refund or change details before the item has been dispatched.For personalized items,we begin the design process almost immediately,so please contact us within 2 hours for any changes.Once production or shipping has started,modifications are no longer possible.

If the error is on our end(different from what you entered in the system),we will send a free replacement immediately.However,if the product matches the preview you confirmed at checkout,we can’t offer a return or replacement since it was made specifically for you.

We want you to love your space!

Standard Items:Changed your mind?No problem.We accept returns within 30 days of receipt.To keep the art safe,please use the original packaging for the return trip.Once it arrives back at our studio,we will process your refund based on the condition of the product.📦

Personalized Art:Because these are one-of-a-kind,they are usually a"forever"item!However,if it arrives damaged or if we made a production error(like a typo on our end),please contact us immediately!We will happily send a free replacement or a full refund to fix it.🤝

Custom Framed Products:Love our framed pieces but something feels off?If there’s an issue with the frame or the customization,just give us a shout!We are committed to working with you to find a perfect solution.🖼️

Yes, we use 100% bio-degradable, water-based carbon neutral latex inks. They are certified completely VOC-free and non-toxic, safe for residential spaces, childcare playrooms, and hospital displays.

Yes!All our panels come with pre-installed hanging kits or the necessary hardware,so you can display your new art the moment it arrives.

We strive for 100% color accuracy. However, due to variations in monitor settings and screen calibrations, slight color differences may occur. We ensure all products meet professional printing standards for vibrancy and clarity.